SMS Messaging & Data Privacy

OmniLogic Broadband is committed to protecting your privacy. This section outlines how we handle information specifically related to our SMS/text messaging services.

  • Information Collection: We collect your mobile phone number and any other information you provide when you opt-in to receive text messages from us.

  • Use of Information: We use this information solely to send you requested updates, account notifications, and promotional offers related to your broadband service.

  • No Sharing of SMS Data: > “Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.” (Note: This exact verbatim statement is often required by carriers for approval.)

  • Data Security: We implement industry-standard security measures to protect your data from unauthorized access.

2. SMS Terms & Conditions

This can be a separate page or a section on your main “Terms of Service” page.

OmniLogic Broadband SMS Terms of Service

By opting into OmniLogic Broadband’s text messaging service, you agree to the following terms:

  • Program Description: OmniLogic Broadband sends service alerts, installation reminders, billing notifications, and occasional promotional offers.

  • Message Frequency: Message frequency varies based on your account activity and preferences.

  • Pricing: Message and data rates may apply for any messages sent to you from us and to us from you.

  • Opt-Out: You can cancel the SMS service at any time. Just text STOP to [Insert Your Number/Shortcode]. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

  • Support: If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [Support Email] or [Phone Number].

  • Carriers: Carriers are not liable for delayed or undelivered messages.

email us at netsupport@omnilogicinc.com for any questions regarding this policy.